Terms & Conditions

The Marchi Handcrafted Cosmetics website is the property of Marchi Handcrafted Cosmetics.  By placing an order, it is on the understanding that you accept the terms and conditions of Marchi Handcrafted Cosmetics. The following terms and conditions apply to all transactions on the Marchi Handcrafted Cosmetics website. Please make sure that you read them carefully before placing your order.
Order Payment
Payment may be made using Paypal, Visa, Mastercard, Maestro and Amercian Express. Payment is accepted in Pounds Sterling only. Payment will be debited from your account upon placement of your order. All credit and debit card holders are subject to authorisation by the card holder. If the card provider does not provide authorisation, Marchi Handcrafted Cosmetics will be unable to despatch your order.
Pricing & Availability
We reserve the right to change our advertised prices at any time. All prices are in pounds Sterling. All orders placed are subject to availability. If we are unable to fulfil your order, we will inform you via email and refund your payment.
Processing of Orders
Marchi Handcrafted Cosmetics aim to despatch all stock items within 2 days of receipt of your order. In most cases, orders will be despatched the same day. Please allow 7 working days delivery. If any items are out of stock, you will be informed by email and they will be despatched to you as soon as possible.
Order confirmation
Upon receipt of your order, we will send you an email confirmation. All orders are accepted subject to our terms and conditions. We reserve the right to decline any order. Please note that it is the responsibility of the customer to provide the correct delivery address.
Order cancellations
Should you wish to cancel your order the distance selling regulations give you the right to change your mind and cancel your order within seven working days. You should do so in writing by email to: marchicosmetics@gmail.com

A full refund minus any postage costs should they be incurred will be given as soon as possible and no later than 30 days.

If you would like to cancel an order please let us know as soon as possible, so we can cancel it before it is dispatched. If your order has been dispatched please follow the returns policy.

Product Colour representation
While we have tried to represent colours as accurately as possible, the way that they appear on your computer monitor may vary. Please note that product colour and texture variations naturally occur between products as part of the handmade process.